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What is PerfectServe?

PerfectServe is a leading provider of clinical communication and physician scheduling solutions in the health IT space. The company was founded in 1997 and has grown steadily since then, with a notable jump after several major acquisitions were announced in 2019. PerfectServe now has 400+ employees, 30,000+ customers — spanning medical practices, hospitals, and health systems — and $100 million+ in annual revenue.

PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and routing communications — including messages, pages, calls, and alerts — to the right place at the right time in any care setting. By facilitating real-time information sharing, building better schedules, and automating important clinical workflows, we believe we can help our customers advance patient care and improve the well-being of their clinicians.

Leading analyst firms like Gartner® and KLAS Research have consistently validated our approach:

1. In 2026, PerfectServe was named highest in execution and furthest in vision in the Gartner Magic Quadrant™ for Clinical Communication and Collaboration — the clear segment leader.
2. PerfectServe also received two Best in KLAS awards in 2026 — one for physician scheduling and another for ambulatory clinical communications. That makes for 11 Best in KLAS awards over the past 9 years.

At PerfectServe, you’ll have a unique opportunity to join a collaborative team with decades of experience that finds new ways to delight our customers every day. This involves consistent efforts to stay on the cutting edge of product development, which includes everything from implementing AI in new and existing solutions to brainstorming with customers about novel workflows. But you don’t have to be in product to make in impact — everybody at PerfectServe contributes to important work that moves the business forward.

If you’re looking for a well-established, tech-forward company full of smart people doing meaningful work, you’ve found the right place!

The Opportunity

You own two things that are easy to under-invest in and expensive to ignore: the customers we already have, and the rooms where buyers gather. You run customer and expansion marketing in partnership with Customer Success, and you execute the field and event motion that the segment owners scope.

You also own the proof. References, case studies, and advocates are how we win deals and how an acquirer values us. That program is yours to build.

What You’ll Own

Sales enablement

• Build custom sales decks and assets for client engagements, with a focus on enterprise deals.
• Run broader enablement: operationalize the master pitch and battlecards PMM owns, onboard reps to the materials, and keep deal assets current.
• Be the bridge between marketing’s narrative and what reps actually present in the room.

Field and event execution

• Execute the events the segment owners scope and recommend: booth, on-site meetings, and follow-through.
• Own on-site ROI and the pre- and post-event motion with sales and CS.

References, case studies, and advocacy

• Own the reference and advocacy program; recruit advocates and turn outcomes into proof.
• Partner with Content to produce and PMM for the outcome data.

Field enablement

• Own field and event enablement materials in partnership with PMM’s core positioning.

What You Don’t Own

• New-logo demand creation — the segment owners.
• Which events we attend (the thesis) — segment owners decide; you execute.
• Core positioning and battlecards — PMM.

Key Performance Indicators

• Expansion pipeline influenced. Customer and expansion pipeline, with Customer Success.
• Net revenue retention contribution. Marketing’s influence on retention and expansion.
• Event execution ROI. Pipeline and qualified meetings per event, on budget.
• Proof produced. References and case studies created — exit-critical.
• Field contribution to acute pipeline. Field-influenced pipeline supporting the ABM motion.

What We’re Looking For

• 4+ years in customer marketing, field marketing, or events in B2B SaaS; healthcare IT preferred.
• A program builder who can run events and customer motions at the same time without dropping either.
• Comfort partnering closely with Customer Success and Sales.
• A reference and advocacy track record.
• An AI-first approach to scaling field and customer content.
• Ability to travel up to 25% travel

Nice to Have

• Experience building a customer advocacy or reference program from scratch.
• Experience supporting diligence with customer proof points.

Why Join PerfectServe?

At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission-driven team in an environment that values growth, transparency, and innovation.

We offer a salary range of $75,000-$85,000 USD per year, with compensation tailored to your background, strengths, and potential to grow within the team.

The salary range listed for this role reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. compensation will be determined by a combination of factors, including the candidate’s experience, skills, and the specific team or product area they support.

We regularly review compensation across the company to ensure fairness and consistency. If you are a current employee and have questions about how your compensation aligns with our ranges, we encourage you to speak with your manager or People Operations.

Benefits:

• Remote first work environment
• Health, Dental, Vision, Life and Disability Insurance options available day one.
• 401K - with match and immediately vested.
• 17 company holidays, 2 floating holidays plus competitive paid time off policy
• Internal Advancement Opportunities

PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.

Location: Remote

Job type: Part-Time, 20-30 hours per week

Intended Start Date: As Soon As Possible

Pay Range: $20-25/hr

Who We Are:

Think Academy US (www.TheThinkAcademy.com) is a distinguished education technology company, a proud subsidiary of TAL Education Group (NYSE: TAL). We are devoted to offering top-tier K-12 extra-curricular learning services, combining affection and innovation to revolutionize the educational journey for every child.

Your Role:

We’re looking for a creative, proactive social-media intern to support content creation and growth strategy across our channels. You’ll start with Instagram and Facebook, with room to expand into TikTok, Reddit, and beyond as you grow.The primary goal of this role is to grow our follower base; the secondary goal is to build a smooth journey from social media engagement to qualified leads. As a marketing intern, your responsibilities include:

Content Creation & Distribution (50%)

• Create posts, carousel, and Reels for Instagram and Facebook
• Use Canva, AI tools, and other platforms to produce high-quality visual/video content
• Tailor content to each platform’s format and audience
• Support the paid media team with creative assets and A/B testing

Performance & Strategy (20%)

• Track key metrics (reach, engagement, follower growth, conversions)
• Identify top-performing content patterns and formats
• Summarize results and recommend improvements
• Help with content planning, scheduling, and publishing

Community & User Engagement (20%)

• Reply to direct messages, following brand voice guidelines and team oversight
• Distribute content and engage with users in Facebook groups, subreddits, and other relevant communities

Trend Research (10%)

• Monitor emerging trends, formats, and audience behavior across platforms
• Share insights and creative ideas with the marketing team

Required Qualifications:

• Genuine interest in social media, with solid knowledge of Instagram, Facebook, TikTok, and Reddit
• 6+ months’ experience in social media content or a related field
• Passion for K–12 education
• Basic graphic design knowledge (e.g., layout, typography, visual branding)
• Familiarity with Canva and AI content tools  (e.g., ChatGPT, Canva AI features)
• Basic understanding of social performance metrics and analytics
• Strong writing, organization, and collaboration skills
• Self-starter who can juggle multiple projects
• Bilingual in Mandarin is required

Nice to Have:

• Short-form video shooting or editing experience (Reels/TikTok)
• Paid social or A/B testing experience
• Familiarity with scheduling/analytics tools (e.g., Meta Business Suite, Metricool)
• Knowledge of the U.S. K–12 or parent audience market

Benefits:

• $20-25/hr
• Gain hands-on experience in a dynamic marketing environment.
• Potential for future employment opportunities based on performance.
• Join us on this exciting journey of building something extraordinary from the ground up!
• CPT/OPT accepted

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The Role

At Wpromote, our Senior Media Planners play a key role in shaping integrated, performance-driven media strategies that help our clients grow. Reporting to the Director of Client Strategy, this role partners closely with channel teams and client stakeholders to develop thoughtful recommendations across paid media, leveraging audience insights, market research, performance data, and digital media tools to bring campaigns to life. From media mix and audience strategy to creative direction and measurement planning, you’ll help build strategies designed to drive meaningful business impact.

This role will support complex client accounts with multiple workstreams, stakeholders, and evolving business priorities, taking ownership of key planning responsibilities and deliverables while partnering with senior Client Strategy leadership on broader strategic direction.

This is a highly collaborative and dynamic role that blends analytical thinking, strategic problem-solving, and client partnership. The ideal candidate is naturally curious, detail-oriented, and passionate about digital marketing, consumer behavior, and emerging media trends. You thrive in fast-paced environments, enjoy connecting data to storytelling, and are excited to help clients navigate an ever-evolving digital landscape through smart, innovative marketing strategies.

At Wpromote, we believe that great work is only possible with great people. Our goal is to build a better, more inclusive work environment and support our people at every stage of their careers by prioritizing a strong work-life balance through our policies and benefits listed below. As a Best Place to Work according to both Ad Age and Glassdoor and Adweek’s Fastest Growing Digital Agency, we are moving fast to expand our teams and bring new experts into the fold to keep pushing the boundaries of what’s possible in marketing.

We offer:

-Remote-first culture

-Unlimited PTO

-Extended Holiday break (Winter)

-Flexible schedules

-100% paid parental leave

-401(k) matching

-Medical, Dental, Vision, Life, Pet Insurance

-Sponsored life insurance

-Short Term Disability insurance and additional voluntary insurance

-Annual Class Pass credits and more!

The anticipated annual salary for this role will range from $75,000 - $90,000, based on consideration of a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, education and certifications, competitive benchmarks, scope of responsibility, market dynamics, geographic location, and respective state’s salary threshold for exempt employees. The total compensation package for this role will include benefits (listed above).

We are prioritizing candidates located in the Eastern or Central Time Zone to best support client and team needs.

*This position may be performed remotely in most states within the US, with some exclusions

**While this role offers the flexibility to work remotely, we have office hubs in Los Angeles, Chicago, and New York, where you can join in on learning and development opportunities, fun events, take advantage of a space to work, and collaborate in person!

***This position is not eligible for immigration sponsorship

Important Notice: Beware of Job Scams

Wpromote recruiting communications will only be sent through our official channels via wpromote.com email addresses. If you see a posting elsewhere that is not reflected on Wpromote.com/careers, it may be a fraudulent posting. We do not require payment or fees during the hiring process nor do we request sensitive information, such as Social Security numbers or payment details. Please safeguard yourself against possible scams and contact us if you encounter any suspicious activity.

#LI-SD

#LI-Remote

You Will Be

• Analyzing performance data to guide cross-channel budget allocation and optimize media investment across the funnel
• Supporting the development and execution of integrated full-funnel media strategies aligned to client business goals and customer journey stages, while owning key components of the planning process
• Driving strategic planning across Paid Search, Paid Social, and Programmatic channels including Display, Video, CTV, OTT, Audio, and DOOH
• Partnering with activation, creative, and analytics teams to ensure aligned strategy and seamless campaign execution
• Developing strategic recommendations across media mix, audience targeting, creative strategy, KPIs, and measurement frameworks
• Proactively identifying growth opportunities, emerging trends, competitive shifts, and areas of whitespace that can inform client recommendations and future planning
• Stewarding paid media budgets through initial planning, in-flight reallocations, optimization opportunities, incremental investment scenarios, and monthly fiscal budget reconciliation
• Conducting audience research, competitive analysis, and market intelligence using tools such as Pathmatics, GWI, Resonate, and platform insights
• Monitoring pacing, performance trends, and optimization opportunities to improve efficiency and drive business outcomes
• Reviewing channel recommendations and campaign approaches to ensure they ladder up to the holistic media strategy and broader client business objectives
• Leading testing and learning initiatives across channels to support continuous innovation and performance improvement
• Developing and contributing to RFPs in partnership with channel teams to inform media recommendations and planning
• Delivering strategic insights, performance updates, and recommendations through client-facing presentations, reports, planning documents, and business reviews, including presenting directly to senior client stakeholders as appropriate
• Partnering with Director- and VP-level client stakeholders alongside Client Strategy leadership to support strategic planning and ongoing client partnership
• Building deep expertise in client industries, omni-channel retail dynamics, seasonal trends, and evolving consumer behavior
• Staying current on emerging media platforms, industry trends, and best practices while contributing strategic guidance for both existing and prospective clients
• Developing cross-channel performance forecasts to establish expected outcomes and help inform client investment decisions, business planning, and growth opportunities

You Must Have

• 3–5 years of experience in paid media advertising, media planning, or digital strategy within an agency or marketing environment
• Multi-channel expertise across Paid Search, Paid Social, and/or Programmatic platforms including Google Ads, YouTube, Meta, TikTok, Snapchat, DV360, or similar platforms
• Demonstrated experience developing, optimizing, analyzing, and reporting on paid campaigns across both brand and performance objectives
• Strong understanding of full-funnel digital media strategy, including media planning methodologies, audience strategy, and performance measurement across the customer journey
• Expertise managing multiple workstreams and planning deliverables across complex client accounts
• Expertise with media spend management, pacing, reconciliation, and forecasting
  • Ideally with annual client budgets above $10M
• Experience supporting cross-channel media strategies across brand and performance campaigns, ideally within omni-channel retail, ecommerce, and/or ISP/telco environments
• Experience partnering with analytics teams on tracking implementation, reporting frameworks, and dashboard development
• Familiarity with attribution methodologies and measurement frameworks
• Strong analytical and problem-solving skills with exceptional attention to detail
• Proficiency in Google Workspace tools including Google Sheets, Google Docs, Google Slides, and media reporting platforms
• Excellent oral, written, presentation, and interpersonal communication skills, with experience presenting recommendations and insights directly to clients
• Strong organizational, time management, and project management capabilities
• Ability to manage multiple projects and priorities in a fast-paced environment
• Experience mentoring junior team members, reviewing work, and/or providing guidance across planning deliverables
• Bachelor’s degree in Marketing, Communications, Business, or related field

Nice to Have

• Experience supporting large, complex accounts with multiple stakeholders, seasonal planning cycles, and integrated retail/ecommerce business objectives
• Experience working on omni-channel retail brands with both online and offline conversion goals
• Knowledge of audience targeting and strategic implications
• Working knowledge of clients with distinct national vs. local media strategies

Wpromote is committed to bringing together individuals from different backgrounds and perspectives, providing employees with a safe and welcoming environment free of discrimination and harassment. We strive to create a diverse & inclusive environment where everyone can thrive, feel a sense of belonging, and do impactful work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, gender, gender identity, gender expression, sexual orientation, national origin, family or parental status, disability*, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our workplace.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the way things are normally done which will ensure an equal employment opportunity without imposing undue hardship on Wpromote.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team?

As a CRM Strategist at Massive Rocket, you’ll work hand‑in‑hand with our Principal CRM Strategist to shape and deliver CRM strategies that move the needle for our clients. You’ll help build strategic plans, translate them into clear, actionable initiatives, and ensure they’re handed over smoothly to the execution team so they can drive KPIs, performance, and measurable ROI.

You’ll play a key role in turning complex frameworks into simple, compelling narratives — the kind that teams can execute confidently and clients can rally behind. You’ll join client sessions throughout the Delivery Sales Lifecycle, helping uncover core challenges and contributing to data‑driven marketing strategies that make a real impact.

You’ll also support the creation of pitches that tell powerful stories through strategy, data, and insight. And you’ll run strategy sessions grounded in lifecycle thinking, best practices, and proven principles to help clients unlock long‑term success.

What Will You Do?

• Turn complex frameworks into simple, compelling narratives that teams can execute confidently

• Join client sessions throughout the Delivery Sales Lifecycle to uncover challenges and shape data‑driven strategies

• Support the creation of pitches that tell powerful stories through strategy, data, and insight

• Run strategy sessions grounded in lifecycle thinking, best practices, and proven CRM principles

• Translate strategic recommendations into clear, actionable plans for execution teams

• Contribute to measurable client success by aligning strategy with KPIs and ROI goals

What Makes You a Great Fit

• 6+ years of hands‑on CRM experience, including at least 2 years in a dedicated CRM Strategy role within an agency, consultancy, or client‑side team

• Strong working knowledge of leading CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot

• Confident presenting complex strategies and turning insights into clear value propositions and achievable activation plans

• Data‑driven mindset, with experience analysing customer communications and using insights to shape future campaigns — from audience selection to next‑best actions, content, and timing

• Deep understanding of CRM ecosystems and Martech, with expertise across platforms like Salesforce, Microsoft Dynamics, HubSpot, and similar tools

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Location: Remote

Job type: Part-Time, 20-30 hours per week

Intended Start Date: As Soon As Possible

Pay Range: $20-25/hr

Who We Are:

Think Academy US (www.TheThinkAcademy.com) is a distinguished education technology company, a proud subsidiary of TAL Education Group (NYSE: TAL). We are devoted to offering top-tier K-12 extra-curricular learning services, combining affection and innovation to revolutionize the educational journey for every child.

Your Role:

We’re looking for a creative, proactive social-media intern to support content creation and growth strategy across our channels. You’ll start with Instagram and Facebook, with room to expand into TikTok, Reddit, and beyond as you grow.The primary goal of this role is to grow our follower base; the secondary goal is to build a smooth journey from social media engagement to qualified leads. As a marketing intern, your responsibilities include:

Content Creation & Distribution (50%)

• Create posts, carousel, and Reels for Instagram and Facebook
• Use Canva, AI tools, and other platforms to produce high-quality visual/video content
• Tailor content to each platform’s format and audience
• Support the paid media team with creative assets and A/B testing

Performance & Strategy (20%)

• Track key metrics (reach, engagement, follower growth, conversions)
• Identify top-performing content patterns and formats
• Summarize results and recommend improvements
• Help with content planning, scheduling, and publishing

Community & User Engagement (20%)

• Reply to direct messages, following brand voice guidelines and team oversight
• Distribute content and engage with users in Facebook groups, subreddits, and other relevant communities

Trend Research (10%)

• Monitor emerging trends, formats, and audience behavior across platforms
• Share insights and creative ideas with the marketing team

Required Qualifications:

• Genuine interest in social media, with solid knowledge of Instagram, Facebook, TikTok, and Reddit
• 6+ months’ experience in social media content or a related field
• Passion for K–12 education
• Basic graphic design knowledge (e.g., layout, typography, visual branding)
• Familiarity with Canva and AI content tools  (e.g., ChatGPT, Canva AI features)
• Basic understanding of social performance metrics and analytics
• Strong writing, organization, and collaboration skills
• Self-starter who can juggle multiple projects
• Bilingual in Mandarin is required

Nice to Have:

• Short-form video shooting or editing experience (Reels/TikTok)
• Paid social or A/B testing experience
• Familiarity with scheduling/analytics tools (e.g., Meta Business Suite, Metricool)
• Knowledge of the U.S. K–12 or parent audience market

Benefits:

• $20-25/hr
• Gain hands-on experience in a dynamic marketing environment.
• Potential for future employment opportunities based on performance.
• Join us on this exciting journey of building something extraordinary from the ground up!
• CPT/OPT accepted

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job type: Part-Time (30 hours per week)

Location: Remote

Duration: 6 months, with the possibility of extension

Compensation: $20-$28/hr, based on experience

Who we are:

Think Academy US (www.TheThinkAcademy.com), a 100% owned subsidiary of TAL Education Group(NYSE: TAL), is recently established education technology (Ed-Tech) company to provide K-12 extra-curricular learning services through science and technology. At Think Academy, we provide full cycle service to foster local children’s ability to think critically, to strengthen their logic skills, and to help them fulfill their goals through innovative teaching techniques. We believe Love and Technology can make education better. Each week, more than 6 million students are enrolled in TAL’s online and offline education platform.

About the Role

Think Academy is looking for an experienced Community Content & Growth Specialist to build our organic brand presence across Reddit, Quora, and other relevant online communities. The ideal candidate understands user intent and can create credible, genuinely helpful content that naturally integrates Think Academy’s expertise and resources without feeling overly promotional.

What You Will Do

• Research relevant conversations, questions, and user needs on Reddit and Quora.
• Write high-quality posts, comments, and answers that provide real value to users.
• Manage Think Academy’s subreddit, including content planning, posting, engagement, and moderation.
• Build relationships and maintain a credible presence in relevant communities.
• Track content performance and proactively identify new growth opportunities.
• Identify and evaluate emerging other online communities relevant to Think Academy’s target audiences, analyze each community’s culture, user behavior, content norms, and participation guidelines, and develop tailored engagement strategies accordingly.

What We’re Looking For

• At least one year of hands-on experience managing Reddit and Quora accounts or communities.
• Excellent English writing, editing, and research skills.
• Strong ability to analyze user intent and audience needs.
• Familiarity with Reddit culture, subreddit rules, moderation, and engagement best practices.
• Proactive, detail-oriented, and able to work independently.
• Strong ownership of projects and results.

Preferred Qualifications:

• Experience managing or growing a branded subreddit.
• Familiarity with K–12 education or parent-focused content.
• Experience with community analytics, organic growth, or SEO.

Think Academy is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Location: Remote (USA, Canada or South Africa)

Department: Marketing

Role Type: Full Time / Independent Contractor if outside of the USA

About the Role

Blacksmith Agency is scaling its Marketing division to support a growing portfolio of PPC and SEO clients across multifamily, B2B and technical verticals. We are looking for an Account Strategist who can run the strategies and the PPC campaigns underneath it. This is not a role for a strategist who hands off execution and hopes it lands right. You will build the media plan, set up the tracking and be the one auditing the account when performance moves.

You will join sales calls to shape strategy, manage Google Ads, Meta and Microsoft campaigns directly, oversee PPC contractors where necessary, and ensure every client engagement delivers measurable outcomes. This is a senior, hybrid role that blends strategic ownership with hands-on paid media execution.

Key Responsibilities

Client Strategy and Leadership

• Lead strategy for all PPC clients across multiple industries.

• Join sales calls with AEs to validate scope, pitch technical recommendations and help close deals.

• Build 90 day, 6 month and annual growth roadmaps for clients.

• Translate complex marketing recommendations into simple, clear explanations for executives.

Hands-On PPC Execution

• Plan, launch and manage paid search campaigns in Google Ads across multiple client accounts, including search, display, remarketing and Performance Max structures.

• Conduct keyword research, audience targeting and write and edit ad copy.

• Set up conversion tracking and ensure attribution accuracy via GA4, GTM and CRM integrations.

• Monitor daily spend and pacing to keep campaigns within budget while hitting CPA and CPL goals.

• Identify and manage negative keywords to improve efficiency.

• Manage additional paid channels as needed, including Meta Ads, LinkedIn Ads and Microsoft Ads.

Performance Ownership

• Own client performance across Google Ads, Meta, Microsoft and organic search channels.

• Audit existing PPC campaigns, keyword strategies, bidding structures, landing pages and CRO opportunities.

• Ensure KPI tracking, conversion attribution and analytics accuracy across every account.

Execution Oversight

• Provide weekly direction and QA for campaign optimizations and deliverables from specialists and contractors.

• Coordinate priorities with the Marketing PM to keep timelines and client expectations aligned.

Reporting and Communication

• Prepare monthly and quarterly performance reports with clear takeaways and next-step recommendations.

• Present performance summaries directly to clients.

• Oversee reporting accuracy and insights delivered by the PM or specialists.

Qualifications

Required

• 5+ years of hands-on experience managing Google Ads campaigns, with first-party data proving results (CTR, CPL, ROAS, rankings).

• 4 to 7 years of experience in PPC, SEO or multi-channel full-funnel strategy, including experience managing paid and organic channels concurrently.

• Proficient in Google Ads Editor, Google Keyword Planner, GA4 and Google Search Console.

• Strong understanding of campaign structure, bidding strategy, optimization and ROI tracking.

• Ability to create and articulate strategic recommendations to clients and AEs.

• Demonstrated ability to oversee execution teams and manage deliverable quality.

• Strong analytical skills and the ability to diagnose performance issues quickly.

• Excellent communication and collaboration skills in a remote team environment.

Preferred

• Google Ads Certification.

• Agency experience managing multiple clients at once.

• Experience with Meta Ads, LinkedIn Ads and Microsoft Ads.

• Experience joining sales calls and influencing close rates.

• Familiarity with multifamily, real estate or high-intent lead generation.

• Understanding of landing page optimization and CRO

• Experience with project management tools such as Jira, ClickUp or Asana.

Who Succeeds in This Role

• People who can both think strategically and manage execution.

• People who can simplify complex marketing ideas for clients.

• People who own the results and take full accountability, good and bad.

• People who work well with distributed teams.

• People who enjoy building rather than inheriting polished systems.

What You Will Own from Day One

• All marketing performance and strategy across PPC

• The roadmap for each client.

• Direct management of paid search campaigns across the client portfolio.

• Reporting frameworks, playbooks and best practices.

• Supporting AEs on sales calls.

Who Are Massive Rocket?

Massive Rocket is a rapidly scaling Braze and Snowflake agency on a mission to transform how digital marketing, product, and engineering teams connect. In just five years, we’ve grown at speed and are now gearing up for our next big milestone: hitting $100M in revenue. We build human experiences at scale, powered by cutting‑edge web, mobile, cloud, data, and AI technologies. If you’re excited by innovation, love solving complex challenges, and want to help shape the future of digital experiences, you’ll feel right at home here.

Every role at Massive Rocket is entrepreneurial. The people who thrive here don’t just focus on their own remit — they understand the goals of the teams around them and actively contribute to the success of their colleagues, customers, and partners. We’re building a culture of ownership, collaboration, and growth, and we’re looking for people who want to make a real impact.

Who Are We Looking to Add to Our Team?

As a CRM Strategist at Massive Rocket, you’ll work hand‑in‑hand with our Principal CRM Strategist to shape and deliver CRM strategies that move the needle for our clients. You’ll help build strategic plans, translate them into clear, actionable initiatives, and ensure they’re handed over smoothly to the execution team so they can drive KPIs, performance, and measurable ROI.

You’ll play a key role in turning complex frameworks into simple, compelling narratives — the kind that teams can execute confidently and clients can rally behind. You’ll join client sessions throughout the Delivery Sales Lifecycle, helping uncover core challenges and contributing to data‑driven marketing strategies that make a real impact.

You’ll also support the creation of pitches that tell powerful stories through strategy, data, and insight. And you’ll run strategy sessions grounded in lifecycle thinking, best practices, and proven principles to help clients unlock long‑term success.

What Will You Do?

• Turn complex frameworks into simple, compelling narratives that teams can execute confidently

• Join client sessions throughout the Delivery Sales Lifecycle to uncover challenges and shape data‑driven strategies

• Support the creation of pitches that tell powerful stories through strategy, data, and insight

• Run strategy sessions grounded in lifecycle thinking, best practices, and proven CRM principles

• Translate strategic recommendations into clear, actionable plans for execution teams

• Contribute to measurable client success by aligning strategy with KPIs and ROI goals

What Makes You a Great Fit

• 6+ years of hands‑on CRM experience, including at least 2 years in a dedicated CRM Strategy role within an agency, consultancy, or client‑side team

• Strong working knowledge of leading CRM platforms such as Braze, Salesforce Marketing Cloud, or HubSpot

• Confident presenting complex strategies and turning insights into clear value propositions and achievable activation plans

• Data‑driven mindset, with experience analysing customer communications and using insights to shape future campaigns — from audience selection to next‑best actions, content, and timing

• Deep understanding of CRM ecosystems and Martech, with expertise across platforms like Salesforce, Microsoft Dynamics, HubSpot, and similar tools

Why You’ll Love Working Here

• Rocket‑Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere else

• A Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you win

• A Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyond

• Remote‑First for Life – Work from wherever you feel your best

• Real Career Momentum – Clear progression, real ownership, and space to grow into your next chapter

• Moments That Matter – Meetups, events, and team experiences that make the journey unforgettable

A Few Things to Know Before We Get Started

Bring Your Own Device – We operate a BYOD policy, so you’ll use your own kit for work

Right to Work – You’ll need a valid work visa; we’re not able to offer sponsorship at the moment

ID Checks – We may ask for proof of identity (passport, ID card, or a recent utility bill)

References – We may request two references, so have names, relationships, and contact details ready

For Contractors – Proof of incorporation and up‑to‑date insurance is required

A Quick Note on Applications

We receive a high volume of applications, and while we’d love to reply to everyone personally, it’s not always possible. If you haven’t heard from us within two weeks, it sadly means you haven’t been successful this time. But don’t let that stop you—we’re growing fast, and new opportunities open up all the time.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

About Us 📈✨

At Creatunity LLC, we’re not just a Marketing and Advertising firm—we’re innovators, strategists, and creative thinkers who are passionate about helping our business thrive. Imagine working in a space where your ideas come to life, where every campaign you touch has the potential to make waves. That’s what we do here. We create, we innovate, and we deliver results.

Now, we’re looking for a skilled Media Buyer to join our team and play a pivotal role in shaping the future of our campaigns. This is a flexible opportunity, perfect for those who want to push boundaries and explore new heights, without being tied down to rigid work hours.

Your Role 🧠💡

As the Media Buyer, you’ll be the mastermind behind how our message gets out to the world. You’ll craft strategies, monitor results, and optimize performance, all while working closely with our marketing team to hit—and exceed—our goals.

What You’ll Do 🎯📊

• 📅 Develop and Execute Strategies: You’ll be the architect of campaigns that truly reach the right people, at the right time, and in the right way.
• 💵 Manage Budgets: Handle budgets like a pro—monitor costs, track ROI, and make sure campaigns are running at peak efficiency.
• 📈 Scale Campaigns for Success: Push campaigns to their full potential while keeping that sweet spot ROAS in check.
• 🤝 Collaborate with Our Team: Partner with our marketing team to bring campaigns to life, from conception to launch, ensuring everything runs like clockwork.
• 🔍 Conduct Market Research: Dive into market trends, analyze audience behavior, and pinpoint the perfect audience using data-driven insights.
• 📑 Analyze Competitor Ads: Keep an eye on the competition and tweak our strategies for maximum effectiveness.
• ⚙️ Optimize for Conversions: Use your expertise to continuously adjust and optimize campaigns, ensuring they deliver the best possible results.
• 💬 Present Performance Data: Deliver clear, insightful reports that highlight success and areas for improvement.
• 🌱 Contribute to Our Culture: Lead by example, bring fresh ideas to the table, and embrace the collaborative spirit that makes Creatunity special.

What You Bring to the Table 🏆🛠️

• 📜 Proven Experience: You’ve successfully managed Meta budgets of $100,000 monthly and can demonstrate your ability to scale campaigns effectively.
• ⏳ Experience: At least 2+ years of media buying experience, preferably as an in-house media buyer
• 📊 Analytical Skills: You have an eye for data, a knack for numbers, and a natural ability to spot trends others might miss.
• 🛠 Tech-Savvy: You’re proficient in industry-standard software platforms with the ability to make these tools sing.
• 🔥 Passion for Marketing: You’re always in the loop with the latest marketing trends and technologies and love staying ahead of the game.

Why Creatunity? 🚀🌟

At Creatunity LLC, we provide a comprehensive and rewarding package designed to foster your growth and success, while supporting a healthy work-life balance. Here’s what we offer:

• 📜 Independent Contractor Agreement: Work with the understanding that media buying requires flexibility—you’ll need to be available at different times of the day to manage and optimize campaigns effectively.
• 💰 Monthly Performance Bonus: Your dedication and results will be rewarded with a monthly performance bonus, recognizing your ability to scale and optimize campaigns.
• 🩺 Health Insurance Reimbursement: We have your back—literally! Receive reimbursements to help with your health insurance costs.
• 💻 WFH Upgrade Allowance: Work remotely in style with an allowance to upgrade your home office setup, making sure you have everything you need to stay productive.
• 🗓 17 Days Paid Time-Off: Rest and relaxation are important. You’ll receive 17 days of paid time-off each year to recharge.
• 🏖 4 Company-Wide Holidays & 6 Country Holidays: Celebrate important moments with 4 company-wide holidays, plus 6 national holidays observed in your country.
• 🌍 100% Fully Remote: Work from anywhere! Our team operates entirely remotely, giving you the flexibility to work in the environment that suits you best.

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